We will either represent your company or work alongside your staff to provide high-quality hospitality for your valued guests from both Japan and abroad, contributing to enhanced added value in your services.
To ensure the best possible service within your budget, it is also possible for a single staff member to handle transportation, guest attendance, and various arrangements as needed.
Highlights of Our VIP Excellence Services
- Our approach emphasizes genuine hospitality—providing not just a sense of luxury and exclusivity, but also warm and heartfelt service.
- Without revealing our company name, we seamlessly integrate as part of your staff, supporting and enhancing the value of your services.
- If needed, a single staff member can handle everything from arrangements to on-site assistance.
- We ensure highly flexible arrangements to accommodate any unexpected changes.
Service Details
Advance planning and data collection
We gather detailed information in advance on VIP guests, including their names, titles, visit history, preferences, and any special requests. Whenever possible, we review past service records to ensure consistent and personalized service. We also prepare exclusive check-in or reception procedures for VIPs and arrange transportation as needed.
Arrival support / assistance
We prepare welcome drinks, gifts, and handwritten welcome cards, and arrange transportation services such as dedicated parking, limousines, or private hire cars. Additionally, we can provide a private entrance to ensure privacy, if necessary.
Planning and Operation Support
We work closely with you from the initial stages of brainstorming, helping to refine and shape your vision. From planning to execution, we set key milestones and provide ongoing progress support, including task delegation.
Provision of Private Spaces
Leveraging our connections, we arrange priority reservations for hard-to-book venues and restaurants, and secure access to exclusive areas, VIP rooms, lounges, and private rooms. We ensure efficient and privacy-conscious routing for our guests.
Customized Service
Based on previous visit history, we arrange meals and drinks tailored to the guest’s preferences, offering special menus, surprises, and customized dishes not available on the regular menu.
Personal Assist
A dedicated team or concierge is available at all times, offering partial support as needed while maintaining an appropriate distance. We arrange services tailored to the purpose, whether for travel, tourism, or business. In business settings, we ensure VIP-exclusive Wi-Fi and communication environments, paying meticulous attention to details such as temperature, seating arrangements, lighting, and sound.
Trouble Shooing
We respond as flexibly as possible to last-minute itinerary changes and requests, fulfilling demands in the most optimal way. Additionally, we offer solutions and alternatives for irregular situations, road conditions, or changes in weather, and make transportation arrangements as needed.
Past Event Support Cases
Service Flow from Consultation to Delivery
Please start by filling out the inquiry form with details such as the type of event you’re planning, the expected date, scale, and any special requests. We will review your message and get back to you promptly.
We will conduct a detailed consultation to understand your objectives and requirements, and will propose the most suitable venue and services. Online meetings are also available, so clients from distant locations can feel free to reach out with confidence.
We will create a plan tailored to your preferences and provide a specific estimate. This will include the venue layout and equipment, as well as arrangements for accommodation and transportation, to propose the optimal plan for you.
If you are satisfied with the details, we will proceed with the contract. While we move forward with the necessary procedures, we will coordinate with the venue and accommodations to ensure smooth preparations.
On the day of the event, dedicated staff will be there to support and ensure smooth proceedings. We will handle all the meticulous details, including venue setup, sound and lighting adjustments, and VIP handling, with thorough preparation.
After the event, we will gather your feedback and can also provide proposals for future events. Please do not hesitate to contact us if you have any questions or require additional support.
